REVIEW: Jewelmint.com

Jewelmint.com is a jewelry subscription service created by a company called Beachmint.  They teamed up with Cher Coulter and Kate Bosworth to create the jewelry seen on the site.  You've probably heard all about it, because it seems to be a big thing right now with a bunch of YouTube gurus.  But in case you don't, I'll explain a bit about how it works.

Basically, you fill out a profile type thing, so that they get a sense of your style.  From that, they try to pick out pieces of jewelry each month that they think will match you.  Their picks will then show up in your showroom for the month.  There is no charge to join or to view your showroom.  However, once you purchase your first piece, you will be charged every month UNLESS you log in and click "skip this month" within the first 5 days of the month.  The price for each piece (whether it be a ring, bracelet, necklace, or a set) is $29.99, with free shipping. They do have discount codes, but I've only seen codes for discounts on your first piece.  Honestly, I think $29.99 is a bit pricey for the jewelry they have.

Anyway, on to my experience.  I was a member of Jewelmint for a few months and hadn't made a purchase.  The jewelry that showed up in my showroom didn't really appeal to me.  But there was one necklace, the Astoria necklace, that I was eyeing, because I've been really into statement necklaces lately.  I passed on it though, because like mentioned $29.99 seemed pricey to me.  But then I saw it on several people, and I really liked it...so when it appeared again, I ordered it.

I attempted to place the order three times, but it kept giving me an error when I tried to checkout.  And everytime, the item was taken out of my cart, so I had to add it again.  By the fourth try, the Astoria necklace had sold out.  I was fine with that, and told myself I'd try again if it was ever in stock again.  The next day, it was back in stock!  So I attempted to order it again, with a 50% off code, and it went through without a hitch.  That was on a Thursday, and I received my necklace on Monday.  Shipping was really fast!

It came packaged in a black bubblewrap envelope, with the Jewelmint logo on it.  The box that holds the jewelry is really nice.  I would say it's made of pretty sturdy material and has a magnetic closure.  Jewelmint boxes actually come in two colors, mint green and black.  I was really hoping to get the mint green one, and I did! ^^  The color is pretty, and I like mint green in general.

Anyway, the packaging was pretty, but so was the necklace.  The Astoria necklace is pretty weighty, but not heavy.  It was a little shorter than I expected, and wore more like a choker if closed in the hole it's supposed to be closed at.  I didn't really like it that way, but there is an extension chain, so I wear it closed on the extension chain instead.  I have already worn this for a night out, and I love it!

Unfortunately, I did have some trouble with Jewelmint.  Remember those three times I got an error message? Well, it turns out that, even though the orders didn't go through, I still got charged!  I tried contacting Jewelmint through their toll free number, because I wanted it taken care of right away.  I was on hold for two rounds of elevator music before taken to an answering machine that said to leave a message.  =.=;;  I have never been taken to an answering machine when trying to talk to customer service during normal business hours.  So then I tried their chat service, and nothing.  I waited, but it took me back to the initial screen after a while.  No luck with those two, so I figured I would have to get over wanting an immediate response and just live with waiting for them to email me back.  So I emailed Jewelmint, and am waiting for a response/refund for those excess charges.  I'll let you know how it goes~

Overall, shopping on Jewelmint was not too bad of an experience.  Checkout is an easy process (except with the errors), and shipping was fast.  Would I order again?  Not sure...maybe.  Maybe not.  We'll see how it goes with customer service first, I guess.

Have you ordered anything from Jewelmint?  If so, how was your experience?
If you're not a member and would like to help me, please leave click my invite link: http://jmnt.me/hFlad6 ...I'll get 1 credit when you make your first purchase.  You do not need an invite to join Jewelmint.

EDIT: I just read reviews on Jewelmint's Facebook page, and others have had similar experiences as me, with being charged multiple times and also horrible customer service experiences (i.e. not being able to get through AT ALL, waiting for an email response forever and not getting one, etc.).  But most people seem to have had a positive experience...